Thank you for purchasing a CPD course from us. We strive to provide high-quality training and resources to support your professional development.

Because our courses are digital products and accessible immediately after purchase, we operate under the following refund policy:

1. Digital Course Purchases

• Once a course has been purchased and access has been granted, all sales are final.

• Refunds will not be issued simply for a change of mind, accidental purchase, or non-completion of the course.​

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2. Exceptional Circumstances

Refunds may only be considered in the following cases:

• Duplicate purchase (you bought the same course more than once).

• Technical issues that prevent you from accessing the course, and we are unable to resolve them within a reasonable timeframe.

• Misrepresentation – if the course description does not match the content delivered.

Requests will be reviewed on a case-by-case basis.

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3. How to Request a Refund

If you believe you are eligible for a refund, please contact us within 7 days of purchase at [your support email]. Include:

• Your full name

• Email address used for purchase

• Course title

• Reason for your refund request

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4. Processing Refunds

• Approved refunds will be issued back to your original payment method.

• Please allow up to 10 business days for the refund to appear, depending on your payment provider.

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5. CPD Certification

Please note that once a certificate of completion has been issued, no refunds will be granted, even under the exceptional circumstances listed above.